Job Description

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative support to a market office, funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, and creates presentations, generates reports, an prepares and monitors invoices and expenses. **SPECIFIC RESPONSIBILITIES** **Management Administrative Support** - General office duties include, but are not limited to: o Answers phones, giving information to callers or redirecting calls as appropriate o Schedules meetings, o Time Entry o Makes travel arrangements o Plans events, o Completes management expense reports o Responds to inquiries in writing and/or verbally. - Other duties may include: o Assists on special projects and other duties as assigned by the management team. o Pulls monthly reports from reporting site and creates spreadsheets for stack rankings and tracking of key performance indicators o Processes annual funeral home and cemetery license renewals o Codes and scans of invoices o Coordinates Sarbanes Oxley compliance o Schedules call-in appointments for Sales **Staff Administrative Support** - Reviews and processes all required documentation and performs day to day administrative duties for funeral services/ burials and/or cremations in accordance with policies and procedures - Files and maintains customer information for both new business and previous customers - Maintains office and facility supplies as well as fax machines, copiers and network printers. - Prepares Daily Schedules (Services, Who's Up, etc.) - Assists Human Resources (HR) with investigations, note taking and other documents - Administers HR processes including new hire paperwork, background checks and bonus processing - Schedules new associates for new hire orientation - Maintains Market Leader files as necessary - Enters contract details into HMIS and maintain other related documents. - Orders and checks memorial to ensure accuracy. - Works with pre-need arrangements and completes administrative paperwork. - Assists in preparing and generating required reports - Processes accounts payable and other accounting support transactions - Maintains processes to ensure compliance with policies and procedures including SOX administration and audit - Trains others on policies, procedures and new company initiatives - Performs other duties as assigned **Customer Service** - Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members. - May serve as Receptionist to greet and receive client families and / or other persons entering the office for information and assistance. - Maintains a friendly attitude offering assistance and guidance to all persons entering the location Postal Code: 85027 Category (Portal Searching): Administration and Clerical Job Location: US-AZ - Phoenix Job Profile ID: F00200 Time Type: Full time Location Name: Phoenix Memorial Park and Mortuary

Job Tags

Full time, Contract work, Work at office,

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